Paramount Plus has a long history of providing quality service to its customers with almost zero downtime or minimal downtime.
However, there are sometimes issues with their service including getting a pop-up error while watching your favorite shows or movies.
The Paramount plus error is common and it notifies that there is a problem with the internet connection of your device,
This post will go over how to fix this error. Keep reading.
How to Fix Paramount Plus Error Code 124
- Check your Internet Connection
- Clear your Browser Cache
- Cold Restart of Your System
- Uninstall and Reinstall the Paramount Plus App
- Update Your Paramount Plus App
- Disconnect and Reconnect Paramount Account.
1. Check your Internet Connection
The Paramount Plus is a streaming platform and you are required to have at least anything above 4 Mbps network speed connection for streaming to properly work and watch the videos on HD.
To check the strength of your connection speed, simply search for “speed test” in your web browser, and then click on “run speed test”. And make sure you’ve at least “4 MBPS network connection speed.
If your speed test is below 4Mps then it may cause the paramount error code 124 and you need to upgrade your speed bandwidth by contacting your internet service provider.
Read: How to Install and Watch Paramount Plus on PS4(In 5 Steps)
2. Clear your Browser Cache
If you are a chrome user, simply hold down the “control, shift, and delete key” on your keyboard. A pop-up window will open up, simply select ‘all time’ in the box next to ‘time range’.
Then check mark all the boxes, and tap on clear data. Once you’re done with it, check if the issue is resolved.
For iOS devices:
Go to the settings>scroll down and select safari>then tap on Clear History and web data.
For Android:
Tap on the Paramount plus App icon and hold for a few seconds then select App info> Click on Storage and then finally clear cache.
Once you are done with it, check if the error is resolved on your Paramount Plus.
Note: Most users of Paramount Plus have found clearing the Cache solves Errors.
3. Cold Restart of Your System
Perform a Cold Restart of “your System” and “your networking equipment” like a Router, Extenders, etc.
Now, unplug all these devices from their respective power sources or outlets, and wait for about 5 minutes.
Then plug back the power cables, and turn on “your System” as well as “your networking equipment” like Router.
And then check if the error is gone, This will most likely help solve errors mostly caused by internet connection, as restarting your router may help in improving your internet connection.
4. Uninstall and Reinstall the Paramount Plus App
Sometimes a bug in the Paramount App will bring up an error code 124 pop-up on your screen.
Uninstalling and reinstalling the App may help resolve the bug issue by giving your latest version of the app and finally do away with the Pop-up error from appearing on the screen.
5. Update Your Paramount Plus App
Updating Paramount Plus App will help resolve the error issue especially if you have not updated the app in a while.
An outdated app may bring some conflict in the streaming services of the Paramount app hence the error.
Updating the app will give you the newer version with no “conflict” or bug.
Read: 5 Ways to Fix Paramount Plus Error Code 6100(2023)
6. Disconnect and Reconnect Paramount Account.
Try logging out of your paramount connection on the app, disconnect the internet connection also then wait for a few minutes and connect the internet, and login into your account on the app.
Some users have found this solves the issue on their app.
FAQ
Why do I keep getting an error code on Paramount plus?
Error 124 is common and it notifies that there is a problem with the connection of your device and may be caused by a slow internet connection and a bug in the paramount plus app.
How Do I Fix Paramount Plus Error Code 124
- Check Internet Connection
- Clear/Delete Browser Cache
- Restart Your System
- Uninstall and Reinstall the Paramount App.
- Update Your Paramount App
- Disconnect and Reconnect Paramount Account.
What is Popup Paramount Plus Error Code 124?
The pop-up Paramount plus error code 124 is common and it notifies that there is a problem mostly with the internet connection of your device and App.
Read: 5 Easy Ways to Fix Paramount Plus Error Code 4200
Final Words
This is a guide on how to fix Paramount Plus Error Code 124 which pop-up a window while you are streaming your favorite shows and movies.
The majority of the user have found Clearing the Cache and connecting to a stronger wifi network solve the error issues.
Try all the possible solutions in any particular order until the error is gone.
In case of any questions or clarifications feel free to reach us on the contact page.
